How To Top Up | Reload Malaysia Mobile Subscribers

Below is a step-by-step procedure on how to send reload to any mobile number subscribed to a Malaysia based telecom.

This step-by-step procedure applies for Celcom networks, DiGi networks and Maxis networks.

You do not need to choose the network, as our system automatically determines the network for you after the order has been placed.

Step 1 – Go to homepage

reload malaysia prepaid homepage

Step 2 – Choose Amount

reload amount for malaysia mobile

Step 3 – Enter Mobile Number
Enter mobile number by following the format:
for ex. +600101234567

**Make sure you enter the correct mobile number. All transactions are final once payment is made.

malaysia mobile number

Step 4 – Click “Add to Cart” button

add top up load to cart

Step 5 – Shopping Cart
Once you’ve added the item into your cart, you should see it appear on the right side of the page in your Shopping Cart.

add prepaid recharge cart

Step 6- Coupon
If you have a Coupon, now is the time to use it.
To use a coupon, simply enter the Coupon Code into the text field and hit the apply coupon button.

reload malaysia coupon

After you hit the coupon button, you will be notified whether the coupon code application was a success or a failure.

prepaid load malaysia coupon

Troubleshooting Failed Coupon application

  • Please make sure you apply the coupon code as is (correct spelling, capital letters, no spacing, no quotation marks, etc.)
  • Coupon may have expired
  • No such coupon exists

Once you’re finished, you can proceed to checkout as normal.

Step 7 – Order More or Checkout
If you’re done placing orders, click the “Checkout with Paypal” button.
If you want to place more orders, simply Step 1.

prepaidMy Checkout

Step 8
Please wait as the transaction is being processed

reload Celcom via paypal

Step 9

  1. Choose which way to transact.
  2. Log in to PayPal if you have a PayPal account.
  3. or choose the “continue checkout” if you prefer to transact directly from your credit card.

reload malaysia via paypal

Step 10
Enter payment details

reload digi via paypal

Step 11
Click the Return to Website button to return to our website

reload maxis via paypal

Step 12 – Sit Back and Relax

  • You will receive a “Thank You” email regarding the successful placement of the order.
  • Once the mobile load is transferred to the mobile number, an SMS with a unique Reference Number will be sent to the Mobile Number.
  • Likewise, you will receive a “Confirmation” email with the same unique Reference Number as well.

PrepaidMY instantly processes each order as soon as the payment has been verified. However, there may be rare instances of delay due to cellular network congestion or scheduled maintenance downtimes. During these times, our system automatically queues and processes the orders once system is back online. PrepaidMY has an uptime guarantee of 99.5%.

Lastly, all orders are covered with PrepaidMY’s Money Back Guarantee.

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